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ITIL v3 Certified: A Step-by-Step Certification Process
What is ITIL v3?
ITIL v3, introduced in 2007 and later updated in 2011, is the third
Itil V3 Certified version of the ITIL framework. It focuses on aligning IT services with the needs of the business and emphasizes a lifecycle approach to service management. ITIL v3 comprises five core publications:
Service Strategy: This phase helps organizations develop a strategic approach to service management, focusing on creating value for customers.
Service Design: It involves designing IT services that meet business needs, including aspects like availability, capacity, and continuity.
Service Transition: This phase ensures that new or changed services are effectively transitioned into operation.
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