Examination assessment: certified Implementation professional – ITSM
Servicenow ITSM Certification In 2013, I surpassed the previous ServiceNow licensed Implementation expert (CIS) exam. It changed into a difficult certification, and many had to take the 5-day schooling boot camp to put together for it. I choose now not to observe that expansive course, however that required me to examine some of less commonplace ServiceNow features that I was not familiar with.
closing month, this certification turned into deprecated as too familiar, and changed through six specialized certifications: carrier Mapping, economic control, HR, customer support control, “safety Operation – Vulnerability reaction” and IT service control (ITSM).
ServiceNow do not forget that CIS-ITSM is the nearest certification to the deprecated CIS. this newsletter focusses the new ITSM examination from the perspective of a preceding widespread CIS holder.
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