If you believe that your
shein package missing, here are some things you can do to try and locate it:
Check the tracking information: The first thing you should do is check the tracking information for your package. You can usually find this information in your SHEIN account or in the shipping confirmation email that you received. Check to see if the package has been marked as delivered or if there are any notes about delays or issues with the delivery.
Contact SHEIN customer service: If you are unable to locate your package through tracking information, contact SHEIN customer service to let them know that your package is missing. They may be able to provide you with additional information or help you locate the package.
Check with neighbors and building management: If you live in an apartment complex or have neighbors nearby, it's possible that your package was delivered to the wrong address. Check with your neighbors and building management to see if they have received your package.
File a claim with the shipping carrier: If you have checked all of the above and still cannot locate your package, file a claim with the shipping carrier (such as UPS, DHL, or FedEx) that was responsible for delivering your package. You can usually do this through their website or by contacting their customer service.
Request a refund or replacement: If the shipping carrier confirms that your package is lost, contact SHEIN customer service to request a refund or replacement. They may ask you to provide documentation of the lost package, such as a confirmation from the shipping carrier.
It's important to act quickly if you believe that your SHEIN package is missing, as delays can make it more difficult to locate the package. By following these steps and working with SHEIN customer service and the shipping carrier, you can increase your chances of finding your missing package or getting a refund or replacement.
