QuickBooks users often encounter an issue where the application unexpectedly closes and an error message appears stating "
QuickBooks has stopped working or not responding". When the user attempts to reopen QuickBooks after the application closes, the same error message reappears. Occasionally, QuickBooks may not display any error message but instead freeze on a Windows system. To resolve this issue, you can follow the comprehensive article below, which includes detailed troubleshooting instructions.
What is QuickBooks has stopped working or not responding working issue?The "QuickBooks has stopped working" problem is an error that occurs when QuickBooks Desktop software crashes or becomes unresponsive. This can happen for a variety of reasons, such as a corrupt installation, compatibility issues with other software, or problems with the company file. When the error occurs, QuickBooks may close unexpectedly, and any unsaved data may be lost.
It can be frustrating and disruptive to the workflow of a business that relies on QuickBooks for accounting and financial management. However, there are steps that can be taken to troubleshoot and resolve the issue. You might get a similar pop-up related to such error on your desktop screen:
Signs and Symptoms of QuickBooks Has Stopped Working ErrorFollowing are the common symptoms of this error:
● Shortly after launching QuickBooks Desktop, it freezes and stops responding.
● The mouse cursor and keyboard also experience delays when interacting with the QuickBooks window.
● QuickBooks abruptly closes without any notification or indication of an error when attempting to open the company file.
● QuickBooks crashes before even fully loading the dashboard and displays an error message related to the issue.
● Other Windows programs also exhibit slow responsiveness and freezing problems.
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