QuickBooks Error Code 140014 and 140015 are commonly encountered during the QuickBooks installation process. These errors indicate that there was an issue connecting to the QuickBooks update server. Here are some steps you can take to resolve these errors:
Check your Internet Connection: Ensure that you have a stable and reliable internet connection. Unstable or slow internet can interrupt the update process and trigger these errors. Restart your modem/router or switch to a different network if necessary.
Run QuickBooks Install Diagnostic Tool: QuickBooks Install Diagnostic Tool is a built-in tool provided by Intuit to fix common installation issues. Download and run the tool from the Intuit website. It will automatically scan and repair any issues that may be causing the error codes.
Disable Antivirus/Firewall: Temporarily disable your antivirus or firewall software, as they can sometimes interfere with the QuickBooks installation process. Remember to enable them once the installation is complete.
Rename QuickBooks Installation Folders: Renaming the QuickBooks installation folders can help resolve issues related to corrupt or damaged installation files. Follow these steps:
a. Press Windows + E on your keyboard to open File Explorer.
b. Navigate to the folder where QuickBooks is installed. By default, it is located in C:\Program Files\Intuit\QuickBooks.
c. Find the folders named "Qbregistration.dat" and "EntitlementDataStore.ecml".
d. Right-click on each folder and choose "Rename". Add ".old" at the end of the folder name (e.g., "Qbregistration.dat.old").
e. Close File Explorer and proceed with the QuickBooks installation or update again.
Hope This Works,
Peter
