If Norton is not working properly on your computer, you can try the following steps to resolve the issue:
Update Norton: Ensure that your Norton product is up to date. Open Norton and check for any available updates. Install the updates if there are any, as they often contain bug fixes and improvements that can help resolve issues.
Restart your computer: Sometimes, a simple restart can resolve temporary glitches or conflicts. Restart your computer and check if Norton starts working correctly afterward.
Run LiveUpdate: Open Norton and run the LiveUpdate feature. This will check for and install any available updates for your Norton product. Repeat this process until there are no more updates found. Running LiveUpdate can help fix any known issues and ensure that your Norton product is functioning properly.
Check for conflicting software: Some other security software or third-party applications may conflict with Norton and cause it to malfunction. Temporarily disable or uninstall any other security software or applications that may be conflicting with Norton. Restart your computer and check if Norton is now working correctly.
Reinstall Norton: If the above steps don't resolve the issue, you can try reinstalling Norton. Uninstall Norton from your computer using the appropriate uninstallation method (e.g., Control Panel or Norton's own removal tool). Then, visit the Norton website and download the latest version of your Norton product. Install it on your computer and follow the on-screen instructions. Activate the product using your Norton account credentials. This process will give you a fresh installation of Norton, which can help fix any underlying issues.
Regards,
Peter