How to Fix Login Problems of QuickBooks Online on Chrome?

[nancy4371]

For many “QuickBooks Online (QBO) users”, Google Chrome is the most preferred choice to use QBO. However, a large number of users have reported login problems on Chrome when logging into QBO. This article will address the problem in the form of effective solutions to “fix Login problems of QuickBooks Online on Chrome”.

Instances of QuickBooks Online Not Working on Chrome error
This issue can occur along with other technical problems mentioned below:
•   A black screen is noticeable while logging in to QuickBooks Online on Chrome.
•   Logging in to QBO from Google Chrome results in sudden crashing and freezing
•   The “Not Responding error” appears on the screen and the web program gets shut down.

Multiple ways to fix Login Problem of QuickBooks Online on Chrome
Users should follow the below given solutions to completely fix this error and prevent its recurrence in future.

Way 1: Clear Cache & Cookies on Chrome
•   First, run Google Chrome and then use the short key "ctrl + shift + delete" in pursuit to open the “Clear Browsing Data window”.
•   Then, select the “All Time” option under “Time range” selection.
•   Place a checkmark besides “Cookies and other site data” and “Cached images and files” and finally, click on “Clear Data”.

Way 2: Reset Internet Security & Privacy Settings
•   Click on “Start” and soon after, type “Internet Options”.
•   Double-click on Internet Options and open the “Security” tab.
•   Now, go to “Internet” and shift the slider to “medium-high”.
•   Click on “Apply” and finally hit on “Ok”.

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[petergroft]

There are a few things you can try to fix login problems of QuickBooks Online on Chrome:

Clear your browser's cache and cookies. To do this, click on the three dots in the top right corner of Chrome, select More tools, and then select Clear browsing data. Select the Time range and Cache and cookies options, and then click Clear data.

Restart your computer and modem/router. This can sometimes fix minor problems with your internet connection.

Try logging in to QuickBooks Online using a different browser. If you can log in with a different browser, then the problem is likely with Chrome.

Make sure that your Chrome browser is up to date. To check for updates, click on the three dots in the top right corner of Chrome and select Help > About Google Chrome.

Try logging in to QuickBooks Online using a private browsing window. To do this, press Ctrl + Shift + N. If you can log in in a private browsing window, then the problem is likely with an extension or add-on that you have installed in Chrome.

Disable your extensions and add-ons. To do this, go to chrome://extensions/ and disable all of your extensions. Try logging in to QuickBooks Online again to see if that fixes the problem. If it does, then re-enable your extensions one by one until you find the one that is causing the problem.

Reset your Chrome browser. To do this, go to chrome://settings/reset and click on Restore settings to their original defaults. This will clear all of your browser's settings, including your extensions, add-ons, and cookies.

Greetings,
Peter