Ancestry Media Sync Issues on FTM 2019 can be a frustrating experience for users who rely on Family Tree Maker (FTM) to keep their genealogy research organized and up to date. FTM 2019 offers the ability to sync data, including media files like photos and documents, between the desktop software and Ancestry.com, but sometimes users encounter problems where media files do not sync properly. These issues can stem from a variety of factors, such as large media file sizes, unstable internet connections, or discrepancies between the data on FTM and Ancestry. Additionally, sync errors might occur due to server overloads on Ancestry's side, or due to corrupted media files within the family tree. Users may also experience timeouts or interruptions during the sync process, leading to incomplete or missing media files after syncing. To troubleshoot these problems, it's recommended to check for updates in FTM 2019, as the software regularly releases patches aimed at fixing sync issues. Additionally, verifying the integrity of the media files, ensuring a stable internet connection, and reviewing error logs can help pinpoint the root cause of the issue. Some users may find that temporarily unlinking and relinking their tree or syncing smaller batches of media at a time can resolve the issue. If problems persist, contacting both Ancestry support and the software's technical support may be necessary for further assistance.
